PRIVACY POLICY
DBO Church
Effective Date: October 2026
The Downtown Baptist Church of Orlando, also known as DBO Church (“the church,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website, church forms, and communications, including our text messaging program.
WHO WE ARE
The Downtown Baptist Church of Orlando (“DBO,” “the Church,” “we,” “us,” or “our”) is a religious nonprofit organization located in Orlando, Florida. Our mission is to connect Jesus with Orlando and proclaim Christ.
This Privacy Policy explains how The Downtown Baptist Church of Orlando collects, uses, stores, and protects personal information obtained through our website, church communications, event registrations, text messaging services, and other church-related activities.
INFORMATION WE COLLECT
We collect information you voluntarily provide when you contact us, complete a form, register for an activity, request information, give online, or sign up for communications. Depending on your interaction with us, this may include:
• Your name, email address, mailing address, and telephone number.
• Registration details and communication preferences.
• Information you choose to include in questions, messages, or prayer requests.
• Your consent to receive text messages, including when and how you provided that consent.
Online donations are processed through our giving provider. Payment information is handled according to that provider’s privacy policy and security practices.
Our website and its service providers may also collect technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
HOW WE USE INFORMATION
We use personal information to:
• Respond to questions and requests.
• Provide information about church services, ministries, and activities.
• Manage registrations and church communications.
• Maintain appropriate church administrative and giving records.
• Send text messages to people who have opted in.
• Operate, maintain, and improve our website and services.
• Protect our systems and comply with applicable legal obligations.
HOW WE SHARE INFORMATION
We may share information with authorized church staff, volunteers, and service providers when reasonably necessary to carry out the purposes described in this policy.
Our service providers include platforms used for website hosting, church administration, online giving, and communications, such as Wix, Church Community Builder, Pushpay, and RingCentral. These providers may process information to perform services for the church.
We may also disclose information when required by law or when reasonably necessary to protect someone’s safety, protect our legal rights, or address fraud or security concerns.
SMS consent is not shared with third parties or affiliates. We do not sell or share mobile phone numbers collected for our text messaging program for third-party marketing purposes. Providers supporting our messaging program may process information only as needed to operate and deliver messages on our behalf.
TEXT MESSAGING PRIVACY
If you opt in to receive text messages, we collect your mobile phone number and maintain a record of your consent. We use this information to send church service reminders, schedule changes, cancellations, and other service-related updates.
Providing a phone number alone does not enroll you in our text messaging program. Participation is optional, and consent is not a condition of attending church services or participating in church activities.
You may withdraw your consent at any time by replying STOP to a text message. After opting out, you may receive a confirmation message, but you will no longer receive messages through that subscription unless you opt in again.
SMS TERMS AND CONDITIONS
By opting in to receive text messages from DBO Church, you agree to receive messages about service reminders, schedule changes, cancellations, and other service-related updates.
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP. For assistance, reply HELP, visit https://www.dbo.church, or contact us using the information below.
For privacy information, visit RingCentral Privacy Notice. These SMS Terms and Conditions are included on this page.
To sign up for service-related text updates, complete our SMS Opt-In Form: https://dbcorlando.ccbchurch.com/goto/forms/471/responses/new.
COOKIES AND WEBSITE TECHNOLOGIES
Our website uses cookies and similar technologies to support website functionality. Depending on the tools enabled on our website and your choices, these technologies may also support analytics, embedded content, or advertising.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Disabling certain cookies may affect website features.
THIRD-PARTY LINKS AND SERVICES
Our website may link to third-party websites or services, including giving platforms, video platforms, and social media sites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
INFORMATION SECURITY AND RETENTION
We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage method is completely secure.
We retain information as reasonably necessary for the purposes described in this policy, including maintaining church records, honoring communication preferences, resolving issues, and meeting applicable legal obligations.
YOUR CHOICES
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will review requests subject to applicable legal requirements and legitimate recordkeeping needs.
You can unsubscribe from optional emails using the unsubscribe instructions provided in those messages. To stop text messages, reply STOP.
CHILDREN’S PRIVACY
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental consent. Parents or guardians may provide information when registering children for church activities.
If you believe a child has provided information through our website without appropriate consent, please contact us.
CHANGES TO THIS POLICY
We may update this Privacy Policy as our practices or services change. Updates will be posted on this page with a revised effective date.
CONTACT US
For privacy questions or requests, please contact:
The Downtown Baptist Church of Orlando
120 E Pine St. Orlando, FL 32801
407. 425.0200
Info@dbochurch.org
Website: https://www.dbo.church